Privacy Policy

1. Information regarding the data controller:

The data controller for the data collected via the websites https://citizensliving.com/ (hereinafter, the “Website” or the “Site”) is SCOOP COLIVING, S.L., with Tax Identification Number (CIF) B-67.562.116, registered in the Barcelona Commercial Register, in Volume 47,342, Folio 185, Page B-549077, with its address for service at (08021) Barcelona, Carrer de Muntaner, number 328m, fourth floor, second door.

You can contact SCOOP COLIVING regarding any matter relating to this privacy policy at the following email address: [email protected]

 
2. Purpose of the processing of personal data:
2.1. For what purpose will we process your personal data?

At SCOOP COLIVING, we will process your personal data, collected via the Website, for the following purposes:

(a) In the event of a contract being entered into for the goods and services offered via the Website, to maintain the contractual relationship, as well as for the management, administration, provision of information, delivery and improvement of the service.
b) Sending information requested via the forms provided on the website.
c) To send you marketing communications regarding promotions and/or advertising that may be of interest to you.
d) To send out newsletters containing information, news and updates about our services and the sector.

2.2. How long is the personal data collected retained for?

The personal data provided will be retained for as long as the business relationship continues or until you request its deletion, and for the period during which legal liabilities may arise in connection with the services provided.

 
3. Standing:

Your data is processed on the following legal grounds, which provide the legal basis for such processing:

a) A request for information and/or the contracting of SCOOP COLIVING’s services, the terms and conditions of which will always be made available to you prior to any contract being entered into.
b) Free, specific, informed and unambiguous consent, in that we are informing you by making this privacy policy available to you; once you have read it, if you agree, you may accept it by means of a statement or a clear affirmative action, such as ticking a box provided for that purpose.
If you do not provide us with your details, or if the details you provide are incorrect or incomplete, we will be unable to process your request, making it entirely impossible to provide you with the information you have requested or to proceed with the contract for the services.

By providing any personal information to the SCOOP COLIVING website, all users acknowledge and unequivocally consent to the collection and processing of such information for the purposes described below:

  • Let’s get in touch. We will respond to any comments or questions you send us via our website, either online or by registering your enquiry as a conference call. This may involve calling you by telephone or contacting you by email.
  • Direct marketing and promotion. The purpose of this service is to provide you with the information you previously requested online or to provide you with general information about SCOOP COLIVING’s services. However, when we request Personal Data for marketing and promotional purposes, we generally offer you the option to choose how you would like your Personal Data to be used.
  • Staff Recruitment. If you submit an online job application to us, your personal data or CV will be used for this purpose, which includes contacting you by email, telephone or post. In some cases, you may need to register on our website and keep your details up to date. Unless you instruct us otherwise, Scoop Coliving will retain your personal data and CV in files owned by Scoop Coliving so that you may be considered for future job vacancies.
  • Suppliers (Partners). Some Scoop Coliving websites allow external suppliers to register in order to provide products and services to Scoop Coliving. This personal data will be used to establish or carry out a transaction with the supplier and for other procedures relating to these purposes.
  • Website maintenance and the conducting of satisfaction surveys. Your personal data and feedback will be used to maintain and improve our website. Furthermore, your personal data may be used to carry out customer satisfaction surveys.
  • Compilation of statistical sets relating to the use of the website.
 
4. Recipients:

The data will not be disclosed to any third party outside SCOOP COLIVING, unless required by law.

We may disclose data about you to third parties who provide services to us and who reasonably require access to personal data relating to you for one or more of the purposes set out in the previous section.

Personal data provided via the forms on the Website is processed for the purpose of providing SCOOP COLIVING’s services, as well as for sending commercial or informational communications using the tool provided by that company. This means that the data entered is transferred to that company’s servers, constituting a data transfer to which the user expressly consents by accepting this privacy policy.

 
5. Rights:

As a data subject who has provided us with your personal data, you have the full right to obtain confirmation as to whether SCOOP COLIVING is processing your personal data; specifically, you are entitled to exercise the following rights recognised by data protection legislation, in accordance with the provisions thereof:

  • Right of ACCESS to your personal data
  • Rights to request the CORRECTION of inaccurate data
  • The right to request the ERASURE of your data where, amongst other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, you may request that the processing of your data be restricted, in which case we will only retain it for the purpose of establishing or defending legal claims.
  • Right to object to the sending of communications.
  • In certain circumstances and for reasons relating to their particular situation, data subjects may exercise their right to OBJECT to the processing of their data. We will cease processing the data, except where there are compelling legitimate grounds, or for the purpose of establishing, exercising or defending legal claims.
  • In certain circumstances and for reasons relating to your particular situation, you may exercise your right to data PORTABILITY.

You may exercise these rights by writing to the postal address and/or email address set out in section “1. Information on the data controller”.”

Furthermore, should any of your rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001 Madrid, or via the AEPD’s online portal.

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